Alternative Dispute Resolution & Mediation

Alternative Dispute Resolution (ADR) refers to ways in which disputes can be resolved other than through court proceedings. Forms of ADR are considered in most disputes and range from negotiation through to formal processes, the most common of which is mediation.

Centrexa Group Ltd now offer alternate dispute resolution and mediation to our clients to help parties resolve conflicts which have arisen.

This can be for a number of reasons such as:

  • Property & Land disputes
  • Noise
  • Landlord & Tenant disputes

The benefits of which are: 

  • The cost of the process of ADR and mediation is much cheaper than that of a solicitor and can avoid going to court. ADR and mediation usually takes much less time than going to court and tends to achieve a resolution relatively quicker.
  • Confidentiality, court hearings are open to the public and our ADR and mediation are strictly private and all parties including ourselves know the outcome of mediation. Once mediation is complete we destroy relevant documents subject the Data Protection Act & GDPR. We keep outcomes of mediation for audit and quality purposes however, there is no identifiable information.
  • Control, we find that mediation increases benefits and outcomes of mediation rather than going to court as the presiding judge. Although ADR & mediation is an informal process and takes place in natural grounds the process generally produces results that are mutually agreeable and often enables the parties to remain amicable, business, professional and working relationships are maintained and often improved using this process. 
  • Compliance to the agreement is maintained as it mutually agreeable with mediated agreement. Again, this further reduces the costs as both parties do not have to use the services of a solicitor or commence court proceedings. The mediated agreement is usually enforceable in a court of law. 
  •  Mutuality, ADR & mediation typically works very well as all parties are working towards a mutual resolution. The mere fact that all parties are working towards resolution and taking part in the ADR & mediation process shows that are willing to talk and move their position. The parties are also more amenable to discuss and understand the other party‚Äôs side and work on the underlying issues of the dispute. Again this has the added benefit of preserving and improving the relationship that parties enjoyed before the dispute.
  • Support, mediators are used to working in difficult situations. The mediator is a neutral facilitator and works with both parties and guides them through the process. The mediator helps all parties to think about solutions to the dispute, broadening the range of possible solutions and allowing each side to consider the situation and affect this is having on the other party.